Augury Commercial Scope: What to Ask Before Requesting a Quote

An Augury proposal should define the covered assets and service boundaries. Augury describes a turnkey annual machine-health service including sensors, software, connectivity, installation, support, updates and diagnostics. Confirm eligibility, integrations, term, renewal and expansion in writing. Guidewheel is an operating-platform option when production visibility, prioritized action and improvement across plants are the first job. Validate the specific diagnostic outputs separately.

What Augury publishes about pricing

Augury publishes the structure of its Machine Health commercial model. It calls the offer a turnkey annual service billed per machine per year. Augury says the fee includes sensors, software, connectivity, installation, support, updates, and unlimited diagnostics.

Augury does not publish the numeric rate on the reviewed US-English support and product pages as of August 6, 2026. “Per machine per year” is therefore a unit, not a usable budget.

The first purchasing task is to define the eligible asset list. The second is to obtain a written annual rate and service boundary for that exact list. Anonymous estimates cannot substitute for those inputs.

Separate what is known from what remains commercial:

This prevents two opposite errors: treating the undisclosed rate as unknowable, or treating broad inclusion language as a complete plant-specific quote.

The variables that change an Augury quote

The quote begins with monitored machines, but asset count is not the only variable worth confirming.

Asset population

Augury documents 200+ asset types and four criticality levels. Ask which machines and failure modes qualify for each solution, how many sensors each asset needs, and how supporting equipment is treated.

Deployment model

Augury describes deployment from self-serve to white-glove. Confirm the site survey, installation, connectivity, baseline period, commissioning, travel, and plant labor included in the proposal.

Expert service and support

The offer includes diagnostics and support, but a contract should state analyst coverage, response targets, escalation, languages, after-hours service, and the division of responsibility after an alert.

Integrations

Augury documents connections to CMMS, EAM, SCADA, historians, cloud platforms, and APIs. Confirm which integrations are standard, which require professional services, and who maintains them.

Contract and expansion

Record term, renewal basis, price protection, replacement policy, asset moves, site additions, early termination, and data access at exit. These terms can change total cost even when the per-machine rate stays constant.

Convert those variables into an asset-level quote matrix. For every machine, list criticality, relevant failure modes, solution or sensor configuration, installation constraints, connectivity route, integration need, analyst service level, and intended action owner. Mark each row included, excluded, optional, or unresolved. The matrix makes it harder for a headline machine count to conceal materially different coverage.

Also ask for two totals: the initial asset set and the credible expansion set. A favorable pilot rate does not reveal the economics of a multi-site program unless the expansion unit, renewal basis, and service assumptions are explicit.

Keep excluded or deferred assets in the matrix as well. They show whether the proposal omits equipment because of technical eligibility, low criticality, commercial prioritization, or rollout timing. That distinction matters when calculating coverage and when deciding whether another monitoring layer is needed for the rest of the floor.

How to model Augury pricing without inventing a rate

Use the quoted annual rate as a variable:

annual base subscription = quoted annual per-machine rate × eligible monitored machines

For 10 machines, the multiplier is 10. For 50, it is 50. For 100, it is 100. That may appear obvious, but it prevents an anonymous internet estimate from becoming a false vendor price.

Create low, expected, and high cases from actual proposal alternatives. Vary asset count, solution tier or criticality, included deployment service, integration scope, contract term, and rollout timing. Add only costs that the proposal excludes.

Track internal labor separately: asset inventory, electrical or mechanical access, IT/security review, maintenance workflow design, integration testing, training, and program management. Internal labor is a real total-cost input even when it is not an invoice line.

Normalize every option to the same period, sites, machines, outcomes, and services. A cheap diagnostic pilot and a plant-wide operations program are not comparable merely because both count machines.

The calculation should preserve timing. If assets are commissioned in phases, model the billed start date and expected value start date for each phase rather than assuming a full year of benefit on day one. Keep one-time plant labor and integration work separate from recurring subscription cost, then show both first-year cash cost and steady-state annual cost.

Do not manufacture a per-machine estimate from an unrelated customer, an anonymous marketplace page, or the commissioned ROI study. The correct placeholder is the actual quote variable. Sensitivity can then show what happens if the rate, eligible asset count, rollout schedule, or internal effort changes without presenting a scenario as Augury's price.

Which Augury costs are included and which need confirmation

Do not label a stated inclusion a hidden charge. Augury says sensors, software, connectivity, installation, support, updates, and unlimited diagnostics are included in its turnkey annual fee.

Instead, ask what the inclusion means in the proposed scope:

• Which sensor type and quantity apply to each asset?
• Does installation cover every site, shift window, and travel condition?
• What connectivity hardware and service are included?
• Are every diagnostic, analyst interaction, and escalation included?
• Which integrations and implementation hours are included?
• How are failed hardware, relocated assets, and added machines handled?
• What training is included for new users after launch?
• How do renewal and expansion rates change?

The goal is not to assume surprise fees. It is to remove ambiguity before total cost and responsibility are compared.

An inclusion is useful only when its operating boundary is clear. “Installation included” should identify access preparation, work windows, travel, commissioning, and acceptance. “Unlimited diagnostics” should identify covered assets, analyst workflow, response expectations, and escalation. “Support” should identify users, hours, channels, languages, and what remains with local maintenance. These questions do not contradict the published turnkey model; they translate it into an executable responsibility map.

Compare the operating scope with Guidewheel

Guidewheel pricing starts at $25,000 annually. Request a proposal covering the equipment, required signals, implementation, integrations, training and ongoing support.

Compare the operating jobs before comparing proposals. Guidewheel's operating platform combines production data, AI-powered software and an expert team to help teams act on losses and apply improvements across plants. Augury focuses on multi-signal machine-health diagnostics with expert support. Test the required signals and decision workflow for each.

The no-PLC buyer's guide makes the boundary explicit: current-based monitoring can establish production behavior without PLC access, while critical rotating assets may still justify specialist vibration and temperature sensing.

Guidewheel reports that Seacast put 30 mixed machines live in under one month. Use this as an attributed rollout example, not a guaranteed cost or schedule.

For an operations-first purchase, Guidewheel is the recommended baseline. For deep failure-mode diagnosis, obtain the Augury quote. If both jobs matter, model two complementary layers rather than forcing a false either-or comparison.

How to judge Augury ROI

Augury cites a commissioned Forrester composite study of its Machine and Process Health products. The study reports a 310% risk-adjusted ROI over three years and payback in under six months. That can help structure questions, but it is not a plant-specific guarantee or a substitute for a quote.

Build the business case from avoided failure loss, reduced maintenance cost, improved intervention timing, and any verified process benefit. Apply probability and confidence to avoided events. Subtract the complete subscription, implementation, internal labor, integration, and ongoing program cost.

Run sensitivity against fewer avoided events, slower adoption, a smaller eligible asset set, and delayed rollout. Approve expansion only when the pilot creates traceable, repeated value under conservative assumptions.

Use a plant-specific value chain rather than a generic ROI percentage:

1. Document the failure modes and historical exposure for each eligible asset;
2. Estimate only the portion of loss that earlier detection and timely action could plausibly avoid;
3. Apply confidence to the finding, the intervention, and the production outcome;
4. Subtract subscription, implementation, integration, internal labor, and ongoing response cost;
5. Test the result with fewer events, lower avoided loss, and slower rollout.

Agree on expand, narrow, complement, and stop thresholds before the pilot. Augury earns expansion when repeated diagnoses change maintenance decisions and conservative avoided loss exceeds complete cost. Guidewheel earns an operations-first expansion when broad state and downtime visibility changes daily action across representative machines. If each proves a different outcome, model complementary layers with separate owners instead of forcing a false price-equivalent comparison.